Privacy policy
Learn how Quality Unit and URLsLab collect, use, protect, and remove your data. Transparent privacy policy for your security and peace of mind.
Privacy Policy
Overview
This document outlines the privacy policy of Quality Unit, accessible via the following websites:
For inquiries regarding this policy, feel free to contact us.
Key Sections
- Definitions
- Data Collection and Policy
- Data Removal Policy
- Data Retention Policy
- P3P Policy
- Cookies
- Compact Policy Summary
- Policy Evaluation
Definitions
- Quality Unit: Refers to Quality Unit, s.r.o., the company providing the Service.
- Service: Refers to the URLsLab WordPress plugin, along with associated tools, services, and content offered by Quality Unit.
- Site: Refers to the website operated by Quality Unit at www.urlslab.com.
- Subscriber: Refers to any user accessing or using the Service, either as an individual or on behalf of a legal entity.
- Owner / Account Owner: Holds the highest administrative privileges, such as managing accounts, billing, system configurations, and workflow monitoring.
- Visitor: Refers to anyone interacting with the Site or Service (e.g., browsing, submitting inquiries, or making purchases).
Data Collection and Policy
- Privacy Focus: Quality Unit is committed to safeguarding Subscriber privacy and adheres to the Platform for Privacy Preferences Project (P3P), which grants users more control over their data.
- Support Access: The company reserves the right to access Subscriber accounts to provide technical support. Data disclosure occurs only with explicit consent or if required by law.
Data Removal Policy
Subscribers can request data deletion at any time by contacting:
- Email: support@urlslab.com
Key details:
- Sensitive data (e.g., tickets and contact information) is deleted upon request.
- Account owners have full control to request deletions.
- Suspended accounts are automatically deleted after service cessation.
- More details are available on the GDPR Compliance page.
Data Retention Policy
- Subscriber data is retained only during active Service usage.
- Terminated accounts are permanently deleted after 30 days, followed by an additional 30 days for cold database backup storage.
- No data is stored beyond this period.
For detailed procedures, refer to the GDPR Compliance page.
P3P Policy
Data Groups
Access Log Information:
- Data collected: Clickstream activities, account usage, HTTP protocol elements.
- Purpose: Product improvement, system administration, and research.
Cookies:
- Used for tracking behavior and enhancing Service delivery.
- Enables features like shopping cart functionality.
Transaction Information:
- Data collected: Contact information, demographic details, purchase information.
- Purpose: Activity completion, marketing, and delivery services.
Cookies
- Cookies are small data elements transmitted to a visitor’s browser, which may be stored for later use.
- Visitors can configure browsers to notify them of cookies and decide whether to accept them.
- Cookies support user targeting, research, and tailored content delivery.
Compact Policy Summary
| Field | Meaning |
|---|---|
| CP= | This is the compact policy header, indicating the following data pertains to a P3P policy. |
| NOI | No identifiable information is collected. |
| CURa | Data is used for activity completion. |
| ADMa | Data is used for site administration. |
| DEVa | Data is used for research and development. |
| TAIa | Data is used for tailoring the site. |
| CONa | Data is used for contacting the user. |
| OUR | Data is shared with Quality Unit and its agents. |
| DELa | Data is shared with delivery services. |
| BUS | Specifies the duration data is retained. |
| IND | Data will be retained indefinitely. |
| PHY | Physical contact information is collected. |
| ONL | Online contact information is collected. |
| UNI | Unique identifiers are collected. |
| PUR | Purchase information is collected. |
| COM | Computer information is collected. |
| NAV | Navigation and clickstream data are collected. |
| DEM | Demographic and socioeconomic data are collected. |
| STA | State-management data is collected. |
Policy Evaluation
Web browsers evaluate this policy based on user-defined settings regarding cookies. Browser behaviors are influenced by factors such as:
- Privacy level (e.g., Low, Medium, High).
- Whether cookies are session-based or persistent.
- First-party or third-party context.
Unsatisfactory Policy Behavior
| Cookie Type | Low | Medium | Medium High | High |
|---|---|---|---|---|
| Persistent Cookies | Accepted | Downgraded | Blocked | Blocked |
| Session Cookies | Accepted | Accepted | Accepted | Blocked |
For third-party cookies, stricter rules apply, and most are blocked at higher privacy levels.
Note: This policy evaluation is experimental and should not replace real browser testing.
Frequently asked questions
- How can I request removal of my data from URLsLab?
You can request the deletion of your data at any time by emailing support@urlslab.com. The Service facilitates deletion of sensitive Service data upon request, including all related tickets and contact information.
- How long is my data retained by Quality Unit and URLsLab?
Subscriber data is retained for the duration of Service usage or until a deletion request is submitted. Terminated accounts are deleted from the cloud within 30 days, with a cold backup kept for an additional 30 days.
- What information does URLsLab collect through cookies?
URLsLab collects HTTP cookies for research, development, user targeting, and one-time tailoring. Cookies track visitor behavior and maintain shopping cart contents for improved service delivery.
- What types of personal data does URLsLab collect?
Quality Unit collects physical and online contact information, demographic data, purchase information, navigation and clickstream data, and unique identifiers, all used to support and enhance the service.
- How does URLsLab ensure the security of my data?
Quality Unit maintains adequate administrative, physical, and technical measures to ensure the security, confidentiality, and integrity of subscriber data. Disclosure only occurs if compelled by law or with explicit consent.