Terms and Conditions

Definitions

In this Terms and Conditions of Service agreement (“T&C”), the following terms shall have the meanings set forth below:

• Quality Unit: Refers to Quality Unit, s. r. o., the company providing the Service.
• Service: Refers to the URLsLab WordPress plugin, along with associated tools, services, and content provided by Quality Unit.
• Site: Refers to the website operated by Quality Unit, accessible at www.urlslab.com.
• Subscriber: Refers to the user accessing or using the Service, whether as an individual or on behalf of a legal entity.
• You / Your / They / Their: Refers to the user accessing or using the Services, whether as an individual or on behalf of a legal entity. It has the same meaning as a Subscriber.
• T&C: Refers to the shortened naming of the Terms and Conditions of Service agreement.
• Affiliate: Refers to any entity or individual that is directly or indirectly controlled by, controls, or is under common control of the Subscriber.
• Content: Refers to all forms of information, data, software, textual information, images, graphics, audio, video, documents or any other materials disseminated, posted, exhibited, or rendered accessible through the Service.
• Login: Refers to the unique credentials or access information, utilized by an authorized individual or entity to gain access to their account.
• Subscription Term: Refers to the specified period during which a Subscriber has access to a Service as per the terms of a Subscription agreement.
• Subscription Plan: Refers to a predefined arrangement or package offered by a Quality Unit, typically on a recurring basis.
• Effective Date: Refers to the date on which this agreement comes into force.
• Account: Refers to a user account created by or on behalf of a Subscriber or its Affiliates on the Service.
• Planned Downtime: Refers to scheduled periods during which the Service may be temporarily unavailable.
• Force Majeure Events: Refers to unforeseeable circumstances or events beyond the reasonable control of the parties involved.
• Owner / Account Owner: Holds the highest level of privileges encompassing comprehensive access to account management functionalities.
• Upgrade: Refers to the action or process of transitioning from a free trial to a paid subscription plan.
• Subscription Charges: Refer to the fees levied by Quality Unit in exchange for access to and use of the Service.
• Price Changes: Denote alterations or modifications made to the pricing structure or Subscription Charges.
• Legacy Plans: Refer to older Subscription Plans that were previously offered but are now discontinued.
• Confidential Information: Refers to any information disclosed by the Disclosing Party or its Affiliates to the Recipient.
• Recipient: Refers to an individual or entity that receives confidential information.
• Disclosing Party: Refers to the party that divulges or shares confidential information.
• API: Refers to a set of protocols, tools, and definitions that enable software applications to communicate with each other.
• Agreement: Refers to the Service Agreement together with these Terms and Conditions.
• Taxes: Refer to any applicable taxes assessed by relevant tax authorities on the use of the Service.

Description of Service

The Service includes:

• The Site.
• The URLsLab WordPress plugin, features, tools, and services provided through the Site and by the URLsLab API.
• All data, software, textual information, images, graphics, audio, video, documents, and content made available through the Site or services.

General Conditions

• Availability: Quality Unit ensures the availability of the Service 24/7, except during planned downtime or force majeure events.
• Customer Support: Available 24/7 via email and social media.
• Technical Processing: May involve transmissions and adaptations over various networks.
• New Features: Subscribers will be notified of any new features or supplemental terms.
• Modification of Terms: Quality Unit reserves the right to modify the T&C and Service features with prior notice.

Access and Use of the Service

• Service Use: The Service is intended for internal business purposes only.
• Ownership and Rights: The Service and its components belong exclusively to Quality Unit.
• Responsibilities: Subscribers are responsible for all content and activities within their accounts.
• Login Management: Subscribers must maintain the confidentiality of their login credentials.

Owner Account Terms

• Human Registration: Accounts must be registered by individuals, not automated bots.
• Accurate Information: Subscribers must provide accurate and up-to-date information during the signup process.
• Lawful Usage: The Service must only be used for lawful purposes.
• Termination for Violation: Violations may result in account termination.

Custom Deliveries

Subscribers can request custom deliveries by emailing support@urlslab.com. Quality Unit reserves the right to accept or decline such requests.

Fair Use Policy of Free Plans

Quality Unit implements a Fair Use Policy to ensure equal access to the Service. Excessive data usage or policy violations may result in adjustments or account termination.

Payments, Refunds, and Billing Changes

• Billing: Operates under a pay-as-you-go model. Fees are billed monthly or annually.
• Refund Policy: No refunds or credits are provided for cancellations before the end of the subscription term.
• Price Changes: Subscribers will be notified of price changes at least 30 days in advance.
• Taxes: Subscription Charges exclude applicable taxes, which are the Subscriber’s responsibility.

Subscription Term, Cancellation, and Termination

• Subscription Renewal: Subscriptions automatically renew unless canceled.
• Cancellation: Must be requested via email to support@qualityunit.com at least 7 days before the end of the subscription term.
• Account Suspension: Quality Unit reserves the right to suspend or terminate accounts for inactivity or policy violations.

Confidential Information

Both parties agree to protect each other’s confidential information and use it solely for the purposes outlined in this agreement. Exceptions apply to publicly known or legally acquired information.

Data Processing & Sub-Processors

• Service Data: Quality Unit processes Service Data to deliver and enhance the Service.
• Subprocessors: Quality Unit engages subprocessors to facilitate the Service. Subscribers can review the subprocessors list for transparency.

Disclaimer of Warranties and Limitations of Liability

• Disclaimer: The Service is provided “as is” without any warranties.
• Liability Limitation: Quality Unit’s liability is limited to the monthly service fee or $100, whichever is lower.

Assignment, Entire Agreement, and Amendment

• Assignment: Neither party may assign rights or obligations without prior written consent.
• Entire Agreement: This Agreement supersedes all prior agreements.
• Amendments: Quality Unit may amend this Agreement with 30 days’ notice.

Export Compliance

Subscribers are responsible for ensuring compliance with applicable export laws and regulations.

Governing Law

This Agreement is governed by the laws of the Slovak Republic. Disputes will be resolved in Slovak Republic courts.

Relationship of Parties

This Agreement does not establish a partnership, franchise, joint venture, or employment relationship between the parties.